Legal
Privacy Policy
Last updated September 19, 2026. This page explains what information LotusGleam Infotech collects through this website and how it's used, in plain language.
1. Introduction
LotusGleam Infotech ("we," "us," "our") respects your privacy. This policy explains what information we collect through lotusgleaminfotech.com ("the Site"), why we collect it, and how it's handled — in plain language, without legal padding.
2. Information we collect
We only collect information you choose to give us. When you submit the contact form on this Site, we receive the name, email address, phone number, service selected, project details, and any optional file attachment you include. We don't collect this information any other way — there's no account creation, no hidden data capture, and no information gathered just from browsing the Site.
3. How we use your information
Contact form submissions are used solely to respond to your inquiry — to get back to you about your project, answer questions, or provide a quote. We do not use your information for unrelated marketing, and we do not sell, rent, or share it with third parties for their own marketing purposes.
4. Legal basis for processing
We process the information you submit through the contact form on the basis of your consent — you choose to submit it, and you can withdraw that consent at any time by asking us to delete your data (see section 8).
5. How your information is stored
Contact form submissions, including any attached file, are sent by email to our team. We do not currently maintain a separate marketing database or CRM storing this information beyond that email.
6. Data retention
We keep contact form submissions for as long as reasonably needed to respond to your inquiry and, where an engagement follows, for the duration of that relationship and any legal or accounting requirements after it ends. You can ask us to delete your information at any time (see section 8).
7. Cookies & tracking technologies
This Site does not currently use cookies, analytics, or third-party tracking scripts. If that changes in the future — for example, if we add analytics to understand site traffic — we'll update this page to reflect it before doing so.
8. Your rights & choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, at any time, by emailing the address below. We'll respond and act on reasonable requests promptly.
9. Children's privacy
This Site is intended for businesses and professionals, not children. We do not knowingly collect information from anyone under 16. If you believe a child has submitted information to us, contact us and we'll delete it.
10. International visitors
This Site is accessible globally, and we work with clients based in India and internationally. By submitting information to us, you understand it may be processed in the country where our team operates.
11. Changes to this policy
If this policy changes, we'll update the date at the top of this page. Continued use of this Site after a change means you accept the updated policy.
12. Contact us
Questions about this policy, or want to exercise your rights from section 8? Email us at info@lotusgleaminfotech.com.